It is with great pleasure that I write this letter of appreciation for Katie Steighner. She did an outstanding job providing me prompt and quality customer service in expediting a homeowner’s insurance policy for me. She is a great asset to your company, and I wanted you to know how pleased I am with her and your company’s customer service.
I just wanted to let you know that Karen went above and beyond for me. We had a clerical problem on a policy she worked on for me and it was jeopardizing the closing of my house. Karen worked hard for me to get it fixed and insured my future business with your company. I will also recommend anyone I know looking for insurance to your company because of Karen!
Thanks so much. You have really been great through this whole adventure, you definitely have a customer for life.